Support Team Co-ordinator

We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.

It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.

We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

Why should you work for ABP?
•    Have the chance to make a difference in a business critical to UK trade.
•    Work within an exciting, innovative, growing business.
•    You can thrive in an inclusive environment where every individual can be themselves and feel respected.
•    Receive competitive salary and benefits package.
•    Get support for training, personal development, and further education.
•    Benefit from support and engagement through dedicated management and leadership

We are seeking an individual with strong reception and administrative experience, particularly in front-of-house roles involving interactions with executives and VIP guests. The ideal candidate will recognise the importance of maintaining excellent public relations within a large corporate environment.

You should be multi-functional, capable of building effective relationships with various departments such as Marine, Pilots, HR, and Finance, and working collaboratively with them. Experience in invoicing and payment processing is essential, demonstrating your attention to detail and financial acumen.

We are looking for someone who is committed to a long-term career within our company, eager to grow and contribute to our success over the years.

Accountabilities
•    Administrative Support: Assist all teams and department heads with tasks such as arranging meetings, preparing documents, and welcoming new employees.
•    Reception Duties: Cover reception on a rota basis, handle calls, greet guests, manage deliveries, and maintain the reception area.
•    Permit Administration: Process applications and permits for mobile cranes on port.
•    Mail Management: Handle incoming and outgoing mail efficiently.
•    Booking Services: Arrange taxis, couriers, and florists for all teams.
•    Security Passes: Process Security ID and vehicle passes using 'Avigilon' for staff, tenants, and contractors.
•    Purchasing: Manage purchasing duties, including raising requisitions, placing orders, and resolving invoicing queries.
•    Uniform and PPE: Supply and issue uniform and PPE and arrange servicing for specific equipment.
•    Fleet Management: Administer the telematics' system for pool cars and issue passes.
•    Project Involvement: Participate in improvement projects as needed.

Skills & Experience
•    Proven experience or working within an office environment
•    Proficient in the use of Microsoft Office including Word, Excel, Outlook and PowerPoint. 
•    Excellent time management and organisational skills, with the ability to multi-task and prioritise work.
•    Excellent communication skills, written and verbal, to include face to face and via telephone.
•    Good interpersonal skills and previous experience of dealing with the public.
•    Attention to detail
•    Ability to be a team player as well as using own initiative.
•    Flexible approach to working hours and duties.

Working Hours:
Our standard working hours are from 9:00 AM to 5:00 PM, Monday to Thursday, and from 9:00 AM to 4:30 PM on Friday.

We offer a competitive salary, contributory pension from day one (Starting at 3% employee contribution with 5% company match), private healthcare, access to our Employee Assistance Program, wide range of discounts and cash back with high street and online retailers. We offer an inclusive work environment with an in-house training academy which offers ongoing opportunities to develop your skills.

Additional Information:

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.

Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.

As part of our recruitment process, all successful candidates will be subject to pre-employment screening to Baseline Personnel Security Standard (BPSS). Please note your consent will be required and further information on this check can be found using the following link: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels