Service Delivery Operative

Date: 26 Jun 2024

Location: Southampton, Southampton, GB

Company: ABP

We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.

It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.

We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.




Why should you work for ABP?


  • Have the chance to make a difference in a business critical to UK trade.
  • Work within an exciting, innovative, growing business.
  • You can thrive in an inclusive environment where every individual can be themselves and feel respected
  • Receive a competitive salary and benefits package
  • Get support for training, personal development, and further education
  • Benefit from support and engagement through dedicated management and leadership


Our Southampton port is the largest export port in the UK providing a critical link to our goal of Keeping Britain Trading! Annually we handle 900,000 vehicles, accepting 2 million cruise passengers, and handle exports in excess of £40Bn through the 2nd largest container terminal in the UK. Our operations team plays a vital part in making this happen, whether attending reactive maintenance jobs, preparing berths for ships, or carrying out maintenance checks.


We're currently looking to recruit a Service Delivery Operative to join our team to assist with all cruise, stevedoring, maintenance, and marine operational activities. 



  • Act as part of a team in working to provide support for a 24/7 operation, including carrying out cruise, stevedoring, maintenance, and marine-related activities as and when required.
  • Be part of a successful Health & Safety culture, striving towards the company’s Beyond Zero behavioral safety ambitions and acting as a role model for this. Ensuring compliance with Health, Safety & Environmental policies & procedures at all times.
  • Installation and removal of conventional gangways to vessels in accordance with ABP’s Safe Systems of Work.
  • Moving floating fenders into position on quaysides as per marine berth planner instruction.
  • Use of / work on “workboat” for moving fenders, recovery of flotsam, maintenance of aids of navigation, or anything else as required.
  • Clean and maintain ABP-owned steps/slipways/quayside ladders on a regular basis, ensuring standards are always maintained.
  • Maintain fender moorings as necessary including making up lanyards and splicing ropes and wires, plus other basic maintenance duties as required.
  • Set up temporary storage compounds and cruise terminals.
  • Assist the stevedore department with various operations as and when required
  • Carry out work at Height and on or near water.


Key Requirements for the role are:

  • Previous experience working within a port operational support team.
  • Driving License
  • Self-motivated, with good communication skills.
  • Ability to work as part of a team and on own initiative.
  • Good working knowledge of Health & Safety requirements, with the ability to produce, update and issue Safe Systems of Work and Risk Assessments as required. Ensuring compliance with H&S requirements and other relevant legislation.
  • Flexible with regard to working hours and duties.
  • Proven experience of working well under pressure.


The role comes with a competitive salary, a contributory pension from day one (Starting at 8% with a 2% company match up to 18%), private healthcare, access to our Employee Assistance Program, 26 days annual leave (plus bank holidays and increasing with service), a wide range of discounts/cash back with high street and online retailers. We offer an inclusive work environment with a very training strong academy that offers ongoing opportunities to develop your skills.


The role is working shifts that are planned on a 26-week cycle and will involve your core hours being either 0430 until 1330 or 1315 until 2215 on a rotating basis.



Additional Information:

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.
Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.