Operations Manager

We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.

It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.

We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

We are seeking an experienced and inspirational Operations Manager to lead the operational activities at our Immingham Container Terminal (ICT).This is a fantastic opportunity for an operational leader to take ownership of a busy container terminal operation, leading teams, driving safety and performance standards, and delivering exceptional service to our customers.

The Role
Reporting to the Head of Unitised, you will be responsible for the leadership, performance and development of the terminal operation. Managing a team of Assistant Operations Managers and operational personnel, you will ensure all activities are delivered safely, efficiently and in line with customer and business requirements.

Key responsibilities include:

• Leading and developing a high-performing operational team.
• Driving a positive safety and process safety culture throughout the terminal.
• Ensuring operational activities are planned and executed safely and efficiently.
• Managing terminal operational budgets and expenditure.
• Driving continuous improvement and operational excellence initiatives.
• Building strong customer relationships and leading customer review meetings.
• Delivering and exceeding contractual service levels where possible.
• Ensuring compliance with all terminal operating procedures and safety standards.
• Supporting future growth and operational development plans.

About You
We're looking for someone who can combine strong leadership with operational expertise and commercial awareness.

You'll ideally have:

• Significant operational management experience within logistics, ports, terminals, manufacturing, distribution or a similarly complex operational environment.
• A strong health and safety focus.
• Proven experience managing and developing teams.
• Excellent communication and stakeholder engagement skills.
• A customer-focused and commercially minded approach.
• Experience managing budgets and operational performance.
• A track record of driving continuous improvement and change.
• Experience within a unionised environment would be beneficial but is not essential.

Working Hours
This role is based on Monday to Friday, 44 hours per week, you will also be expected to provide support outside of normal working hours. Regular evening, night and weekend out-of-hours calls may be required, and attendance on site will be expected when operational circumstances demand.

We offer a competitive salary, contributory pension from day one (Starting at 3% employee contribution with 5% company match), private healthcare, access to our Employee Assistance Program, wide range of discounts and cash back with high street and online retailers. We offer an inclusive work environment with an in-house training academy which offers ongoing opportunities to develop your skills.

Additional Information:

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.

Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.

As part of our recruitment process, all successful candidates will be subject to pre-employment screening to Baseline Personnel Security Standard (BPSS). Please note your consent will be required and further information on this check can be found using the following link: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels