Front of House / PA Support

We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.

It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.

We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

Why should you work for ABP? 

• Have the chance to make a difference in a business critical to UK trade. 
• Work within an exciting, innovative, growing business. 
• You can thrive in an inclusive environment where every individual can be themselves and feel respected. 
• Receive competitive salary and benefits package. 
• Get support for training, personal development, and further education. 
• Benefit from support and engagement through dedicated management and leadership 

Associated British Ports (ABP) is the UK’s leading ports operator, and we’re looking for a professional, organised, and customer‑focused individual to join our Humber team as Front of House & PA Support.

This role is central to creating a positive first impression for our visitors, supporting our Humber Leadership Team, and ensuring our offices run smoothly to the highest standard.

As part of the Humber Front of House & PA Support team, you will:

• Manage the Humber switchboard and act as the first point of contact for visitors.
• Maintain meeting rooms and communal areas to a high standard.
• Support the delivery of stakeholder events.
• Assist with the smooth day-to-day running of Front of House operations.
• Provide diary management support for the Humber Leadership Team.
• Assist with organising corporate, stakeholder and internal events.
• Process expenses, manage shared mailboxes and raise purchase orders/invoices.
• Prepare confidential documents and maintain accurate files and shared drives.
• You will work closely with the Regional Director, Humber Leadership Team, HRBP and various internal and external stakeholders.

Essential skills & experience:

• Strong organisational and planning ability.
• At least one year’s experience in a switchboard or Front of House role (desirable, though full training can be provided).
• Excellent written and verbal communication skills.
• Ability to gather information, monitor activity and handle multiple tasks.
• Problem‑solving capability and sound judgement.
• High level of confidentiality and professionalism.
• Exceptional attention to detail and accuracy.
• Strong IT literacy, including MS Office (Outlook, Word, Excel, Teams).
• Understanding of standard office administration processes.

We offer a competitive salary, contributory pension from day one (Starting at 3% employee contribution with 5% company match), private healthcare, access to our Employee Assistance Program, wide range of discounts and cash back with high street and online retailers. We offer an inclusive work environment with an in-house training academy which offers ongoing opportunities to develop your skills. 

Additional Information:

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.

Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.

As part of our recruitment process, all successful candidates will be subject to pre-employment screening to Baseline Personnel Security Standard (BPSS). Please note your consent will be required and further information on this check can be found using the following link: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels