Assistant Operations Manager

We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.

It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.

We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

Why should you work for ABP?
•    Have the chance to make a difference in a business critical to UK trade.
•    Work within an exciting, innovative, growing business.
•    You can thrive in an inclusive environment where every individual can be themselves and feel respected.
•    Receive competitive salary and benefits package.
•    Get support for training, personal development, and further education.
•    Benefit from support and engagement through dedicated management and leadership

We are excited to announce two brand new Assistant Operations Manager (AOM) roles, created in response to Stena Line's introduction of an exciting new route. You will lead a team of vessel and freight operatives who handle all vessel and freight related activity at the Stena Line terminal.

Accountabilities
•    Accountable for the management and development of a high performing, safety, and efficiency driven team circa 28 operatives and 12 freight team members.
•    Deliver team briefings and damage prevention workshops to the team.
•    Accountable for ensuring that all vessel discharge/loading operations are planned, managed, and executed in a safe, efficient, and productive manner.
•    Accountable for ensuring the vessel operation operates in line with all relevant legislation and works closely with agencies such as Border Force, Environment Agency, BCP etc. Ensuring we support their operations and all processes are followed.
•    Collaborates with the Operations Manager and Assistant Operations Team enhance and improve the terminal’s general working and housekeeping standards.
•    Accountable for achieving internal targets and contractual service level agreements (SLA) for our customer, Stena Line, reporting on the shift’s progress against these SLA’s.
•    Accountable for investigating and report all damages and incidents ensuring a thorough report is completed and highlight any lessons we can learn to prevent in the future. Updating operatives damage records and discussing with 3rd party supplier.
•    Responsible for the running of operatives/freight roster, ensuring sufficient manning levels and working time regulations are followed. 
•    Accountable for the management of holidays and absence, conduct and capability are monitored, and any issues actioned with the relevant labour supplier. 
•    Deputises for the Operations Manager as required

Skills, experiences & qualifications
•    Valid UK Driving License
•    A safety focused individual with a consistent record of leading the safety of a large team in a high paced, intense, 24-7 operational environment.
•    Proven Operations Management experience with regards to vessel discharging and loading operations
•    Strong business and commercial acumen 
•    Articulate and able to use a variety of communication channels.
•    Evidence of motivating others, demonstrating energy and passion    
•    Excellent report writing skills. 
•    Strong IT skills evidenced in an operational environment. 
•    Able to handle resources to take care of an ever-changing schedule.
•    Work under pressure and to tight deadlines

The shift pattern for the new vessel is yet to be confirmed, but it will include coverage up to 22:00 at night and weekends to ensure smooth operations and support the new route effectively. This will help accommodate the vessel's schedule and maintain high service standards.
 

Additional Information:

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.

Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.

As part of our recruitment process, all successful candidates will be subject to pre-employment screening to Baseline Personnel Security Standard (BPSS). Please note your consent will be required and further information on this check can be found using the following link: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels